Reasons why data on Candy Crush might have been deleted or initialized and how to fix the problem

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This post is also available in: ja日本語 (Japanese)

Have you ever experienced the pain of Candy Crush deleting or initializing your data while playing?

Here are some of the reasons why the deletion or initialization might be happening, and how to fix this problem.

  • Deleted the game data by mistake
  • Played the game with cheats

Today, we’ll discuss the reasons why data on Candy Crush might have been deleted or initialized and how to recover it.

Check some of the below criteria if your game data has been deleted.

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Reasons why data on Candy Crush might have been deleted or initialised

Deleted the game data by mistake

The most common cause for the game data being deleted or initialized is the user making a mistake.

If you usually erase the cache of the app manually, be careful not to delete the game data by mistake.

Played the game with cheats

The game data might have been deleted or initialized if you cheat in the game.

Do not cheat when playing the game, by changing the time zone setting of your device to recover life points for example.

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注目記事

What to do if your data on Candy Crush might have been deleted or initialized

Link your account to Facebook to recover the data

In this case, your Candy Crush account needs to be linked to Facebook in advance.

Once you set it, you could easily recover your data by connecting to Facebook via the title screen.

Link your account to King.com

You might be able to recover your Candy Crush data by linking your account to King.com.

The steps to recover are easy, you just need to register your username, e-mail address, and password.

It only takes a few minutes, so you really should do it.

You can recover your data by following these steps;

  1. Select “Menu (image of a gear)” on the title screen → Select “image of a person wearing a crown”
  2. Enter your username
  3. Enter your e-mail address and set a password

Then, you can complete the registration of e-mail address, password, and username.

If you want to recover your data, log in to the registered account selecting “Menu (image of a gear)” on the title screen and “image of a person wearing a crown”.

Summary

  • Deleted the game data by mistake
  • Played the game with cheats

These were some of the reasons why Candy Crush might have been deleted or initialized.

The following methods might help to recover your game data.

  • Link your account to Facebook to recover the data
  • Link your account to King.com

Try these when your game data has been deleted

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