Reasons why WhatsApp crashes and shuts down and what you can do about it

This post is also available in: ja日本語 (Japanese)


You may have come across some issues with WhatsApp crashing and shutting down.

The following can be thought of as being the cause of this inconvenience.

  • Too many apps are running in the background
  • The location service is turned on
  • There is a newer version of the app
  • Your device’s OS isn’t up to date

In this article, we’ll be looking at what causes the inconvenience and how to fix the problem.

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Reasons why WhatsApp crashes and shuts down

You should check on the following if WhatsApp crashes and shuts down.

Too many apps are running in the background

You should see if there aren’t too many apps running in the background.

It may well be that your device is under strain from there being too many apps running.

You should check on this by opening the multitask menu.

The location service is turned on

You should see if you haven’t turned on the location service.

It may well be that your device is burdened by the location service being turned on.

You should check on this from the settings menu.

There is a newer version of the app

You should check if there isn’t a newer version of the app.

It may well be that the inconvenience is caused by the app not being updated to the latest version.

You should check on this in the AppStore.

Your device’s OS isn’t up to date

You should check if your smartphone device’s OS is up to date with the latest version.

It may well be that the inconvenience is caused by the OS not being up to date with the latest version.

You should check which version of the OS your device is running on.

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What solutions are there when WhatsApp crashes and shuts down ?

If too many apps are running in the background

You should shut down all the apps if there are too many of them running in the background.

You can shut down the apps by double tapping the home button and swiping up.

Doing this may solve the problem.

If the location service is turned on

You should disable the location service if it is turned on.

Disabling it will reduce the burden placed on your device.

Doing this may solve the problem.

If there is a newer version of the app

You should update the app if a newer version has been released.

You can update the app by hitting the button on the side of the AppStore.

Doing this may solve the problem.

If your device’s OS isn’t up to date

If your device is running on an older version of its OS, you should update it to the latest version.

You can download the latest version through software update.

Doing this may solve the problem.

Summary

  • Too many apps are running in the background
  • The location service is turned on
  • There is a newer version of the app
  • Your device’s OS isn’t up to date

Those were the solutions to the main causes for WhatsApp crashing and shutting down.

I hope the article was of use to all WhatsApp users.

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