There may be a problem that prevents you from making purchases on Telegram.
In this article, we will discuss the following potential causes for being unable to make purchases on Telegram and provide solutions for each:
- Unstable network environment
- App not updated to the latest version
- Functional restrictions (parental controls) in place
In this article, we will explore the causes of these issues and provide solutions to address them.
- What Prevents You from Making Payments on Telegram
- What to Do if You Can’t Pay for Telegram
What Prevents You from Making Payments on Telegram
If you are unable to make payments on Telegram, please consider the following factors..
Unstable Network Environment
Ensure that your smartphone’s network environment is stable.
An unstable network environment may prevent you from making payments on Telegram or cause payment failures.
Check your network settings to confirm the stability of your connection.
Network failures caused by telecommunication carriers may also be a factor. Check for any updates or issues reported by your carrier.
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App Not Updated to the Latest Version
If you haven’t updated your app to the latest version, you may not be able to make payments on Telegram.
Check to see if the latest version of the app is available.
To verify that the installed app is the latest version, visit the App Store for iPhone or the Play Store for Android.
Functional restrictions (parental controls) are in place
Both iPhone and Android devices have the ability to limit in-app charges to prevent unintended in-app charges and unauthorized purchases
By applying functional restrictions (parental controls) on your device, you can limit in-app charges, including those on Telegram.
If functionality is restricted by parental controls, making payments might not be possible.
What to Do if You Can’t Pay for Telegram
When the Network Environment is Unstable
If your network environment is unstable and Wi-Fi is turned on, please turn off Wi-Fi.
By turning off Wi-Fi, the network environment may become more stable using mobile data communication.
Doing so may solve the problem.
On the other hand, if you are using mobile data communication and the connection is unstable, please switch to Wi-Fi communication.
If You Haven’t Updated the App to the Latest Version
If you haven’t updated your app to the latest version, updating it may enable you to log into Telegram.
Check the App Store for iPhone or the Play Store for Android and update to the latest version of the Telegram app if it is available.
Ensuring you have the latest version of the app will allow you to make payments and may resolve the issue.
If Functional Restrictions (Parental Controls) Are in Place
If you are unable to make payments due to functional restrictions (parental controls), you must remove the restrictions.
- The network environment is not stable
- The application has not been updated to the latest version
- Functional restrictions (parental controls) are in place.
Here’s why you can’t make payments on Telegram and what to do about it.
If you are going to play Telegram, please take a look at these solutions.