Reasons why you are seeing “Unexpected error” messages in Netflix and how to solve the problem

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This post is also available in: ja日本語 (Japanese)

It would seem that some people have had trouble with “Unexpected error” messages popping up in Netflix.

The following reasons can be thought of as being the cause behind this inconvenience where “Unexpected error” pops up in Netflix.

Your cache is full

Your app hasn’t been updated

There is an issue with the app

Your internet connection is unstable

In this article we’ll be looking at these causes and how we can fix the problem.

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Reasons why you are getting “Unexpected error” messages

You should check on the following if you see “Unexpected error” popping up on Netflix.

Your cache is full

You should check that your cache isn’t full.

This problem may be caused by your cache being full.

You should start by checking on your cache.

Your app hasn’t been updated

You should check if your app has been updated.

It may be that your app not being updated is the cause of these inconveniences.

You should check this in the AppStore.

There is an issue with the app

You should check that there are no issues with the app itself.

It may be that prolnged use of the app has caused a bug to creep in.

You should see if the same symptoms occur with other apps.

The internet connection is unstable

You should check that the internet connection isn’t unstable.

This can be caused by your enabling both the Wi-Fi and cellular network connectivities simultaneously.

You should have a look at your internet connection.

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注目記事

What should you do when you see “Unexpected errors” popping up on Netflix?

If your cache is full

You should empty your cache if it is full.

Emptying your device’s cache can lead to solving the problem.

If that doesn’t work, you can try restarting the app as that can also solve the problem.

If your app hasn’t been updated

You should update your app to the latest version if you haven’t already done so.

You can install it by hitting the update button next to the app in the AppStore.

This may fix the problem.

If there is an issue with the app

You should try rebooting your device if there is an issue with the app.

When rebooting, you should switch your device off and wait a little before switching it back on.

Doing this may fix the problem.

If the internet connection is unstable

If your internet connection is unstable, you should do something about it.

If you have enabled both the Wi-Fi connection and the cellular data connection, you should try turning one of them off.

Doing this may stabilize the internet connection and fix the problem.

Summary

Your cache is full

Your app hasn’t been updated

There is an issue with the app

Your internet connection is unstable

Those were the main causes for “Unexpected error” to pop up on Netflix and how you can fix the problem.

Please take note of these if you are a Netflix user.

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