The reason why you might not be able to download Facebook app and how to fix it.

This post is also available in: ja日本語 (Japanese)


Facebook is one of the most popular social networking sites and has its very own smartphone app.

As with all other apps, the Facebook app can be installed from your device’s app store.

However, at times you may run into trouble when downloading the app.

If such is the case, you should refer to the causes and solutions in this article.


Reasons why you are unable to download the Facebook app

Below are the reasons why you are unable to download the Facebook app.

Verify your network environment

Firstly, not having a strong internet connection can badly affect your download.

If you are using your mobile data, you should check if your mobile data carrier hasn’t restricted your data consumption.

Check your storage

Your download will be badly affected if your device is low on empty storage space.

If you don’t have sufficient storage space, this may lead to compressing other apps.

Issues with the app store

If there are no issues with the device, then the problem may be with the app store.

If the problem persists even if you try downloading again, the problem is likely to be caused by an issue with the app store.

It is most likely caused by the app store if the problem persists even after rebooting the device and reattempting the download.


Solutions for when you aren’t able to download the Facebook app

Below are the solutions for when you are unable to download the Facebook app.

Confirm communication environment

There is a possibility that your mobile data carrier has placed a restriction on your data usage.

Data restrictions can be fixed by switching to a Wifi connection.

Also, downloads may not work if you happen to be in areas where there is a poor signal such as in the mountains or by rivers or seas.

You should try downloading the app again when you have a better connection.

Check your storage

If you’re running low on free storage space, it may be that you don’t have enough left for the app.

If this is the case, this can also cause damage to other apps too so you should delete cache and other unwanted data in order to free up some space.

Clearing some storage space will give you some breathing space when downloading other apps too.

Be sure not to delete important data by mistake when getting rid of unwanted data.

Issues with the app store

Each store is prone to some errors during installation.

If there is nothing wrong with either internet connection nor storage then it may be that the problem is caused by an issue with the store.

You should let some time pass if your download failed before attempting to download again.

If the problem persists, you should wait for a day.

If even that doesn’t solve the problem, then you should contact customer services.


  • Check your network environment
  • Check your storage
  • Issues with the store

In this article we looked at causes and solutions for not being able to download the Facebook app.

Facebook is a global social networking app and so you should make sure to have enough storage space for it.

Having a minimum of 1 to 3 GB of free storage space will ease the burden on your device.

We also recommend rebooting your device before downloading so please give it a try.

I hope this article was useful for those who are about to download the Facebook app.