Reasons why Candy Crush might not be connecting to the server and how to fix the problem

Today, we’ll discuss the issue of not being able to connect to the Candy Crush server and how to fix it.

Main reasons why Candy Crush is not able to connect to the server:

  • Your device is set to airplane mode
  • Issues within the game
  • The game has not been updated

Check some of the below criteria if you’re unable to connect to the Candy Crush server.

Reasons why you’re unable to connect to the Candy Crush server

Your device is set to airplane mode

Sometimes you might not be able to connect to the Candy Crush server because your device is set to airplane mode.

Check the settings of your device if you use airplane mode frequently.

Issues within the game

Sometimes you might not be able to connect to the server because there are some issues within the game.

You should consider the possibility of there being an issue within the game if Candy Crush is the only app you cannot connect to.

The game has not been updated

Sometimes you might not be able to connect to the server because the game has not been updated on your device.

If this is the case, not only do you run the risk of not being able to connect to the server but you may also suffer from forced termination and be unable to save the data if the game has not been updated.

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What to do if you are unable to connect to the Candy Crush server

Your device is set to airplane mode

Turning off the airplane mode and restarting the game may resolve the issue if your device is set to airplane mode.

Airplane mode allows you to conveniently shut down the internet connection with a single touch but sometimes you forget to turn it off.

Issues within the game

If this is the case, you will have to wait until the maintenance period is over or any issues with the server get fixed.

It might take 10 minutes or one day depending on the reason, and you will have to wait till everything has been solved.

The game has not been updated

If the game has not been updated on your device, upload it and make it restart.

If you are unable to update Candy Crush, contact Candy Crush through the Q&A section on the official website.

Summary

  • Your device is set to airplane mode
  • Issues within the game
  • The game has not been updated

These are the main reasons why Candy Crush cannot connect to the server.

Check some of the above criteria if you’re unable to connect to the Candy Crush server.

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