It would seem that some people have found themselves unable to log out of Netflix.
The following reasons can be thought of as to why this is happening.
The app is buggy
You have been continuously using your smartphone for too long
You are sharing the connection on another device
You don’t have an internet connection
In this article we’ll be looking at these causes and how we can fix the problem.
Reasons why you are unable to log out of Netflix
You should have a look at the following when you find yourself unable to log out of Netflix.
You should make sure that there are no bugs within the app.
It may well be that you are unable to log out because of a bug in the app.
You should have a look on other apps to see if you can log out or not.
You have been using your smartphone continuously for too long
You should see if you haven’t been using your smartphone for too long.
It may well be that the CPU is overheated from prolonged use.
You should check this on your own device.
You are sharing the connection on another device
You should see if your connection isn’t shared on another device.
Netflix is designed so that you can share your account on other devices.
It may well be that that is the cause of this problem.
You don’t have an internet connection
You should check that you are connected to the internet.
An internet connection is required, even when you are logging out.
You should have a look at your internet connection.
What solutions are there when you are unable to log out of Netflix ?
If the app is buggy
If there is a bug in the app, you should force close the app.
To force close an app, you can press down twice on the home button and then swipe up.
The problem may be solved by doing this.
If you have been using your smartphone continuously for too long
You should try rebooting your smartphone if it has bee used continuously for many hours.
When rebooting, you should shut off the power and leave it alone for a bit.
Switch the device back on after some time and the problem may have been solved.
If you are sharing the connection on another device
If your account is shared across devices you should stop doing this for all devices.
To remove the sared devices, you need to click on the log out link.
All you need to do then is to follow the steps and the log out related problem should be solved.
If you don’t have an internet connection
If you aren’t connected to the internet, you should start by getting an internet connection.
The best solution would be to use a WiFi network connection.
Doing this may solve the problem and allow you to log out.
Summary
The app is buggy
You have been continuously using your smartphone for too long
You are sharing the connection on another device
You don’t have an internet connection
Those were the main causes for you not being able to log out of Netflix and how you can solve the problem.
Please take note of these if you are a Netflix user.