On Facebook’s own app, you can make posts and comments just as on the web browser version of the popular social networking site.
You can also post photos, although there will be times when you won’t be able to due to some issues.
You should refer to the causes and solutions presented here if you are unable to post any photos.
Reasons why you are unable to upload photos on the Facebook app
Below are the reasons why you are unable to upload photos on the Facebook app.
Format of the image
It may be that your smartphone’s photo format is different from the accepted image format.
Make sure that you are using JPEG, PNG or GIF image formats.
App update
You should check if you are using the latest version of the Facebook app.
Photos may not be uploaded correctly if you are not using the latest version of the app.
Issues with the app or the device
If there are other issues apart from not being able to upload images, it may be that the problem is with the app.
It may be that you haven’t been able to update the app correctly, or that the device or the app isn’t functioning properly.
Confirm communication environment
If your connection is poor, not only will you not be able to upload images but neither will you be able to send comments or post.
You should check the amount of data transfer allowed by each mobile carrier.
Problems with Facebook
You should attempt posting from a web browser if you couldn’t upload it from the app.
If you still cannot upload the image, we can say that the problem is caused by a glitch in Facebook.
What you should do when you are unable to upload or post photos on the Facebook app
Below are solutions to not being able to post photos on the Facebook app.
Format of the image
Only information concerning the web browser version and the computer version are given in the Facebook help section, but it may be that you are unable to post the photo due to it being in an unauthorized format.
You should start by converting it to a common format such as JPEG or PNG before posting.
Also, if your photo is too large it may be pixelated so you should be careful of that too.
App update
You may not be able to post photos if your app hasn’t been updated.
You should check for updates to the Facebook app on your device’s relevant app store and proceed de update the app if available.
If no updates are available the problem must be from another cause.
Once updated, reboot the app and try posting a photo.
If there is something wrong with the app
Photos may not be posted if the app hasn’t been updated correctly or if the functions aren’t working properly.
We recommend reinstalling the app if the problems persist even after updating the app.
Also, we recommend you reboot your device before reinstalling the app as there is a possibility that your device is causing the problem.
You should contact the support center and seek help if the problem still persists.
Confirm communication environment
If your communication environment is poor, not only will you have trouble posting photos but you won’t be able to post comments either.
If you are using a network connection provided by your carrier, it may be that a limitation has been placed on your connection so you should check the amount of data you have used.
If a data restriction has been placed, you can solve the problem by using a WiFi connection.
Also, if you are by the sea or in the mountains, you may be able to solve the problem by moving to a location with a better communication environment.
Problems with Facebook
You should try posting the photo on the web browser version if you are unable to do so on the app.
The problem is likely to be with Facebook itself if you find yourself unable to post photos even on the web browser version.
If that is the case you will just have to wait for the support service to sort things out as there is nothing you can do about it yourself.
You should let some time pass and try posting again before contacting the support center.
You should contact them if the problem persists.
Summary
- Photo format
- Update the app and device
- Problems with the app
- Check your network environment
Problems with Facebook
Those were the solutions to the main causes for not being able to post photos on the Facebook app.
If images from your smartphone aren’t in a standard format, we recommend converting them into PNG files.
You may also want to reduce the size of your image as they can be excessively large on some smartphones.
Please keep these in mind when posting photos and images on the Facebook app.