Here are some of the reasons why this might be happening, and how to fix this problem.
Check this information when you reinstall the app.
Notes on reinstallation
You need to know these two points to reinstall Fate.
In case you reinstall game data ignore these points, you might face some troubles and it might be hard to handle them.
Your playing data might be lost
You must consider the risk of missing data when you reinstall Fate.
Especially iOS users.
To improve processing speed, it is necessary to delete the cache as iOS.
However, the playing data might be lost when you clear the cache since the play data of Fate is included in the cache.
Then, you might be facing the problem that your game data is initialized after reinstallation.
The problem has been improved, but similar problems might happen.
It is better to issue the takeover code when you reinstall the app.
You can use the takeover code once.
It is necessary to issue a new code every installing.
Large capacity (too many files)
You should care about your data volume when you download some apps or you are not connected via Wi-Fi.
Fate has big data volume because of the beautiful graphics.
In case you are not connected Wi-Fi, you might reach the limit of the monthly data during downloading.
The data might be lost or damaged if you have reached the data limit during downloading.
It is better to reinstall connecting with public free Wi-Fi to avoid some problems.
Also, be close to Wi-Fi equipment during it.
Stay near the Wi-Fi equipment until you finish up reinstallation to have stable connection.
You cannot reinstall?
Firstly, you might doubt the lack of storage space in your device.
In case it is forced to quit during downloading, try to make enough space in your device.
In case you cannot reinstall even you have enough space in your device, you should doubt the problem of internet connection or compatibility with the OS.
Lack of storage space
You need to hold enough storage space since Fate needs big data space for updating.
If you are reinstalling the app for reset marathon or clearing cache just after clearing the app from your device, it might not the case.
If you have uninstalled the app since you had bored the app, you should doubt the lack of storage space.
Don’t you install any new apps after uninstalling Fate app? Don’t you keep your photos or moves in your device?
It might occupy the space in your devices and there might be no enough storage to reinstall the Fate!
To prepare the sufficient space to install Fate, you need to clear the cache in your devices.
If you are usually surfing the internet page with many pictures, it is easy to hold too much cache in your device. So you could keep enough space by cache cleaning.
You could also clear the app you do not usually use.
If you keep your data of pictures or movies in your devices, you could move them into SD card or cloud storage.
Change the save location for the pictures or movies to SD card from Setting.
Issues on internet connection
You should check the internet connection when you are reinstalling.
In case of Wi-Fi, check the Wi-Fi connection first.
Dose it connect correctly? Is the network strong enough?
In case of LTE, you need to move to the point where has good signal.
If it dose not connect well, shut down your device and restart after a while and it might connect well.
Sometimes the server of the Fate is busy, it is good to reinstall from noon to evening or early morning few people are logging in.
Compatibility issues with OS
It might be difficult to reinstall the app just after the updating OS of iPhone or Android.
Sometimes there is no compatibility for the app between the old OS and the new OS.
Check the information or news from the official before updating the OS of your device.
You should wait for the announcement from the official that they confirm the compatibility for the new OS.
Summary of what to do if you are unable to reinstall Fate app
Before reinstall Fate, prepare for not clearing your game data.
If you do not succeed to install, check your device.
- Lack of storage space
- Issues on the internet connection
- Compatibility issues with OS
Not only the issues on the app is the cause for unsuccessful reinstallation.
Check your device before you contact to the developer.