Sometimes, Candy Crush can crash and forced to quit.
Here are some of the reasons why this might be happening, and how to fix this problem.
Reasons why Candy Crush is crashing on your device:
- The app hasn’t been updated
- Too many apps are running in the background
- Lack of memory space on your device
- The app is incompatible with your device
Let’s take a look at some of these issues and how to solve them.
Reasons why Candy Crush is crashing or force-quitting
If Candy Crush is crashing on your device, check on the following and see if any of them may apply in your case.
The app hasn’t been updated
An un-updated app can cause various issues, including crashing spontaneously.
Go to the App Store and check if there are any new updates you can install.
The issue could resolve itself if this is the reason why it is crashing on your device.
Too many apps are running in the background
Too many apps running in the background at the same time can cause your game to crash, as it can put a lot of stress on your device.
Go to the multitask screen to check if this might be the case.
Lack of memory space on your device
The game might be crashing because your device is lacking in available memory space.
You can check how much space you have left available, by going to the Settings menu, and opening Storage.
The app is not compatible with your device
Check if your device is compatible with the app, since an incompatible device might be causing the app to crash.
How to deal with Candy Crush crashing on your device
The app hasn’t been updated
Check if any updated versions of the app are available to be installed on your device.
Downloading the latest version can cause the issue to resolve itself.
If this still doesn’t seem to be getting rid of the problem, delete the app from your device then download it again.
This can sometimes help with the crashing issue.
Too many apps are running in the background
If too many apps are running in the background of your device, quit as many as possible.
You can do this by going to the multitask screen, and swiping up any apps you want to close.
This will reduce the workload on your device, which can help resolve the issue with the game crashing.
Lack of available memory on your device
Try making extra available memory on your device if this is the case.
You can do this by deleting any apps you might not be using anymore.
Other than this, you can also try removing photos and videos from your device, as it can free up even more space on your phone, thereby helping resolve the crashing issue.
Your device is not compatible with the app
If your device is not compatible with the app, there isn’t much you can do other than contacting the app developers through their website.
If it is the case that you were able to use the app before, the problem might resolve after the next maintenance period.
Summary
- The app hasn’t been updated to the latest version
- Too many apps running in the background
- Lack of available memory space on your device
- Your device is incompatible with the app
Above were some of the reasons why Candy Crush might be crashing on your device, and how to fix the problem.