How can we do if the Fate app might not be opened or connected?
Here are some of the reasons why this might be happening, and how to fix this problem.
Issues on your Device? orThe internet connection?
Fou keeps running on the loading screen…
In case you are not able to reach the title screen, you should doubt the problem on the internet connection.
- Moved from a bad internet connection
- Connecting Wi-Fi in/near public facilities
- Keep moving during connected to Wi-Fi
Unstable internet connection is the one of the reason.The internet environment usually effects to play Fate because of the huge data.
When you are playing the Fate app under the unstable internet connection, you might face being forced to quit, or take a too long time to acquire the quest data.
One of the reasons for the unstable internet connection is that you had had no signal just before.
Your device might not catch the signal just after moving into the internet connection spot.
If your device does not connect to the internet after waiting for a while, try to restart your device.
You might be able to connect to the internet after restarting.
Or turn on the plain mode for 10 seconds and switch off the mode.Your device would start to looking for the internet connection.
In addition, your device might be difficult to catch the internet connection under the too many Wi-Fi networks.
Don’t you connect it under the spots where are the too many free or public Wi-Fi connections?
Your device might switch to the other networks even you set to connect to the paid Wi-Fi network.
Avoid the spots with too many free or public Wi-Fi connections and choose the proper internet connection every time.
If you are moving with connecting to Wi-Fi network, you should also care about it.
The internet connection might be unstable since your device tries to get other networks during moving.
Your device might catch other strong networks even you have intended to connect to your portable Wi-Fi.
If your device are not able to find Wi-Fi network, it might switch to LTE and stop downloading data such as playing information.
You should play Fate connecting with Wi-Fi network under less number of other networks and stay near the Wi-Fi router.
If you want to move playing Fate, you should open the game under LTE.
Bug or too crowded?Issues on the developer
In case your devices have no problems, the app developer might have issues such as bug or too crowded.
- The app cannot be connected in the certain time
- Stay on the title screen
- Cannot be opened even the non-busy time
It might be happened because of the heavy traffic, troubles or emergency maintenance.
In case you cannot connect to the app during the certain time, the heavy traffic might be the reason.
It usually happens during the morning or evening to fight night.
Avoid the times or try to log in many times as possible.
Also, there are too many people at the beginning or end of the events.
It is better to consider the event schedule even if you are not interested in the events.
In case the app has some issues, the developer might inform on the official website.Check the news on the official website.
Read and follow the guidelines if it is informed.
In case you are not able to open the Fate app even you have followed the instructions, try to contact the developer via the web site.
It is necessary to send your user information such as your device or OS version.
In case you are not able to open the app during the time when a few people are playing, you should doubt the maintenance.
The regular maintenance of Fate is usually taken from 2 am to 4 am or 6 am.
Rarely it is started at 2 pm.
If you are staying on the road screen and not going to the title, the maintenance would be taken.
Some maintenance would be informed in advance, but others would be taken emergency. Check the information on the official website.
The maintenance sometimes will not finish at the announced time so you should try to open the app waiting for a few minutes.
Summary of what to do if you are unable to open or connect to Fate
Check the internet connection if you are unable to connect to the Fate server or open the title screen.
When the problems remains, try to open it waiting for a while.
- Turn off your device of turn on plane mode and wait for seconds
- Try to reconnect to the network
- Try to connect at other time if you are unable to connect at the same time
- Avoid playing the app at the time of beginning or finishing the events
- Check the official information about the issues
Most problems occurred because of the unstable internet connection or heavy traffic.
In case you face the problems every time and there are no official information on the website, try to contact to the developer.
The developer might not find the problem yet.