Here are some reasons why you are unable to log in to Fate.
Today we’ll discuss how to solve it.
The reasons why you are unable to log in might be the issue on the developer side
First, you should doubt the issue on the developer side when you are unable to log in.
Sometimes the server is lagging due to the heavy traffic or lack of storage.
- Freeze on the load screen
- Freeze on the title screen
In either case, it occurs because of the heavy traffic.
Wait for a while and retry to log in.
Restart the app after clearing the multitask and terminating the app completely.
When the multitask is running, the app freeze on the load screen again.
Be sure to clear it and restart Fate app.
However, even if you restart the app, you might face to the same problem.
The developer might have started maintenance without announcement.
Emergency maintenance would be taken because of the heavy traffic.
The regular maintenance would be taken during 2 am to the morning (4 to 6 am) but the emergency maintenance would be suddenly taken.
Sometimes it would be taken at the core time when many people are playing the app.
In case you restart the Fate app after waiting for a while but freeze on the load screen again, it would be during the maintenance.
You have to wait until the maintenance termination.
Check the maintenance information on the official website or twitter.
In case the emergency maintenance is taken during the events, the extension would be announced together.
If you want to get the reward of the event, you should check it frequently.
Note when you try to reinstall
You could try to reinstall the app when the heavy traffic.
Some players have succeeded in reinstall and log in, but it is not recommended.
You might lose your game data when you reinstall it.Also, you might not get the compensation for the emergency maintenance.
In case you cannot log in because of the heavy traffic, the developer would deliver the stones to the players.
if you are a freemium user, you could get some stones because the developer would deliver multiple stones.
If you try to reinstall, you need to consider the risk of the data lost and the compensation.
It is better to take the back up using the takeover number. Even if you lose the game data, you could recover with it.
Summary of what to do if you might be unable to log in to Fate/Grand Order
When you cannot log in to Fate, you do not need to reload many times.
- Server is lagging due to the heavy traffic
- Emergency maintenance
- Issued on your device
The above three reasons might be the main reason for the problem.
After clearing the all multitask, restart Fate.
Check the maintenance information on the official website.
If you have tried these steps and there are no issues on the server or your device, contact to the developer.